- Happy Hour (10% off all orders placed between 12 - 2pm Mon - Wed)
Want to avoid waiting in line? Elemental Wellness invites you to choose your medicine from the privacy of your own home with our easy to use website. To place a Delivery Order you must be a registered member. Don’t have an account? Sign up here.
Here’s how it works:
1) Login into your account and proceed to our menu to browse our product offerings.
2) After adding the desired items to your shopping cart click on the green “Checkout” button to review and submit your order. Be sure to select “Delivery” before pressing the “Complete” button.
3) Once you have submitted your order you will receive an order confirmation email.
4) Another email will be sent when your order is ready for delivery and will contain instructions regarding the next step.
5) You will receive a call/text to schedule a delivery. Please allow up to 1 hour for a fulfillment email and up to 3 hours for a delivery dispatch call (during normal business hours).
Have questions about an order? Want to change something on your order or to cancel?
Please email [email protected].
| What are your delivery hours? Delivery hours are 11AM-10PM. Same day deliveries for orders placed by 7PM. |
Is there a fee for delivery? |
| Where do you deliver? We deliver as far north as Burlingame, and as far south as San Martin. |
How much are taxes? All members are charged a state excise tax of 15%, a 10% San Jose business tax, and a 9.25% Santa Clara County sales tax. Members posessing a state-issued MMJ recommendation are exempt from the County sales tax. |
| Can you deliver to public areas? |
Which forms of payment do you accept? We accept cash, credit cards (max $200 per charge), and debit cards with a chip. |
| Do you Have a Storefront?
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What do I need to sign up for delivery? Simply send in a photo of your state-issued ID to [email protected] You should receive a reply containing your username and password within two hours. It’s that easy! |
| Do you have discounts? We gladly offer a 15% discount to all military personnel (active/retired). All members 55 years or older receive a 10% wisdom discount. All members suffering from a disability receive a 10% discount on all orders as well.
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How long will it take to deliver? |
| Do you have sales or promotions? We run recurring specials and offer several holiday deals throughout the year. Our online menu is updated daily and will always reflect all of our current specials. |
How much can I order at a time?
It’s dependent on whether you’re a medical or recreational member. Recreational members can purchase up to 1 ounce of flower and 8000 mg of concentrates or edibles per day Medical members can order up to 8 ounces of flower and concentrates per day. |
| Can I use my points? Unfortunately, at this time, you cannot use your points for delivery. But don’t fret they still accumulate for when you come in to the store! |
Can you take order over the phone?
All orders are placed online using our digital menu. |
| Can I return product? Generally, we don’t accept returns on products, though we’ll always work with members in-store who are experiencing manufacturer errors (e.g., leaky vaporizer cartridge). |
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