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Member Guide

Our location

Elemental Wellness is situated in a quiet, well lighted office park, located just off the 101 Highway. Parking at the Center is plentiful, with over 30 private spaces and two designated handicapped spots. We are an A.D.A. certified facility. There is plenty of street parking, too. The front entrance of of the building is allocated for members who have placed online preorders on our website. The main entrance is located at the back of the building. At night our members are welcome to use either entrance. Minors are not permitted inside the facility or in the parking lot, and anyone who is not a patient must wait in the car. Please note also that there is no smoking allowed anywhere inside or on the grounds of the facility.

When to visit

We are open every day from 9am-9pm except Thanksgiving and Christmas. You can sign up to become a member anytime.

What to bring

You must be 21 years or older, and bring an embossed doctor’s recommendation and a valid California picture ID. At the door, a member of our friendly Safety Team will inquire if you are a first-time visitor, and examine your documents. You are asked to present your California picture ID and doctor’s recommendation on every visit, regardless of how often you come. San Jose Regulations permit patients one visit per day.

Signing Up

On your first visit, your California picture ID and doctor’s rec will be given to Member Services for verification. This simply means, we contact your doctor to verify your patient status. Typically, this a quick and easy process that just takes a few minutes. While we do this, you will be given a tour of our facility, which includes a showroom, clone nursery, holistic healing room, yoga studio, and library. At this time, we encourage you to ask questions about the center, and our services. We want you to know your way around, and feel at home at our facility.

Congratulations, you’re official!

After the tour, you will be given a Membership Agreement intake form to fill out. It just takes a few minutes to review and sign. And once you’re done, you will be an official member of Elemental Wellness! Now you can step up to the display cases, examine the medicine, give it the sniff test, and learn more about the healing properties of cannabis. Don’t hesitate to ask questions. Our team is extremely knowledgeable, and truly enjoys helping each patient discover the medicines most beneficial for their specific ailments. Welcome to the Elemental Family!


When your doctor recommendation expires and you renew it, please bring your new embossed doctor recommendation, so we can update your patient records. Photocopies are not accepted.

Bring a Bag

Go green! Please remember to bring a reusable bag. The city of San Jose requires that we charge 10 cents per bag. We fully support the city’s bag law. All proceeds from the 10 cent charge are donated to environmental charities. After all, marijuana should be green!


We accept all major credit and debit cards, including American Express. For your convenience, we also have an ATM on site.

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